COVID-19 Frequently Asked Questions

We are taking many additional steps to keep our facility, food, volunteers, and staff as safe as possible during this potential threat.


The safety of our staff and volunteers is very important to us. We have always had strict guidelines to keep our warehouse clean and safe, and we’re implementing additional best practices continually as we get new information from the World Health Organization, U.S. Department of Health and Human Services as well as state and local government agencies and officials.

The Governor has issued a Stay Safe Ohio Order. Can I still volunteer?

Although volunteer opportunities have been temporarily suspended, we will begin accepting a limited number of volunteers in critical areas starting Monday, June 8, 2020. It is now appropriate for you to travel to and from the Second Harvest Food Bank CCL warehouse for the purpose of volunteering.

What are you doing to keep volunteer areas sanitized?

Our team is regularly sanitizing volunteer work areas and equipment including high touch surfaces, door handles, worktables, tape guns, markers and pallet jack handles.

What are volunteers doing to help keep the facility, food, and other people safe?

Volunteers are required to wash their hands when entering the facility. Volunteers are always required to wear a face covering and nitrile gloves (non-latex). These items will be provided to all volunteers upon arrival.

Who should not volunteer?

If you are experiencing any symptoms of illness, have been exposed to someone with a confirmed case of COVID-19, or have recently traveled to an area impacted by COVID-19, we ask that you don’t volunteer at this time. Please review our health checklist before arriving for your shift. If you are healthy, and answer NO on all questions, please note that when you arrive at Second Harvest Food Bank CCL, we’ll have this form ready for you to sign before your shift starts. If you answer YES to any of these questions, please join us as a volunteer when you are symptom-free for 14 days.

By entering a Second Harvest Food Bank CCL facility, you indicate that you are fever-free and NOT experiencing any of the following symptoms:

  • Subjective fever (feeling feverish/chills)
  • New or worsening cough
  • Shortness of breath
  • Sore throat
  • Diarrhea

Do you need volunteers?

Yes. We are conducting more neighborhood drive-thru distributions and building emergency food boxes for community members dealing with the impacts of COVID-19. We will continue to use volunteers to support all of our food distribution programs.

Can I bring a volunteer group?

We rely heavily on our volunteer groups from companies, churches, and other community organizations. During this time and to keep everyone safe, we are limiting the number of volunteers in our warehouse to ensure everyone is able remain 6 feet apart. Currently, we are not able to accommodate large group volunteer requests.

We may have volunteer opportunities soon that are outdoors – we would then be able to accommodate more volunteers at one time. As those opportunities become available, we will include them on our website and social media channels.

Which volunteer opportunities are temporarily suspended?

  • On-site Pantry Support
  • Mobile Pantry Support

We are opening as many volunteer shifts as we can do safely. Please note that project needs can change quickly depending on the changing needs in our community. Please visit our website and social media channels to stay informed of the latest volunteer opportunities.

What if I still have questions about volunteering?

We are happy to help! For our available volunteer hours or to receive email updates about upcoming volunteer opportunities, please contact Melena at (937) 325-8715 ext. 101, email: .

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